T-Shirt Chapai
T-Shirt Chapai – Terms & Conditions
1️⃣ General
All products sold by T-Shirt Chapai are custom-made based on customer specifications.
- By placing an order, the customer agrees to these terms and conditions.
2️⃣ Order Confirmation
Customers must confirm design, size, color, quantity, and delivery details before production.
- Once the order is confirmed, it cannot be changed or canceled.
- Custom orders begin production only after order confirmation and payment (if applicable).
3️⃣ Payment
Cash on Delivery (COD) is available only within NYC (all 5 boroughs).
- For orders outside NYC, full advance payment is required before production.
- Bulk or special custom orders may require partial advance payment.
4️⃣ Delivery
We deliver across the entire USA.
- NYC (5 boroughs):
- Outside NYC:
- Delivery charges may apply based on distance and order size.
5️⃣ Quality & Printing
We use high-quality garments and professional heat press methods.
- Slight color variations may occur due to fabric type, screen display, or lighting.
- Each item is checked for quality before delivery.
6️⃣ Returns & Refunds
All items are custom printed; returns or refunds are not accepted for customer errors (wrong size, color, or design approval).
- Defective or misprinted items must be reported within 24 hours of delivery with clear photos.
- Approved issues will be resolved with a replacement or refund at our discretion.
7️⃣ Liability
T-Shirt Chapai is not responsible for delays caused by courier services or external factors beyond our control.
- Any damages or losses during shipping must be reported immediately.
8️⃣ Customer Support
For orders or inquiries, contact us via:
9️⃣ Commitment
Nationwide delivery across the USA.Cash on Delivery available only in NYC (all 5 boroughs) within 3 days.